SOPs

We feel it is important to inform you of our responsibilities, further more we should also explain to readers about our standards to eliminate any doubt.

We are a team of former specialists, upon receiving information the following is applied;

1. First hand checks regarding information in order to eliminate malicious claims.

2. Team briefing where by all members must agree that the case is accurate and true.

3. Contact with informant and confirmation that all documents are true and correct.

4. Meeting with informant where by all relevant documents are confirmed.

We are NOT in the habit of releasing personal information unless this is required in order to remedy the situation. We are not in the business of simply flinging names in the air.

We are governed by strict rules regarding personal information and will not bow to pressure to release information to any person or organisation in order to ‘prove’ any case stated, all parties which have the need to view this information will be presented with the information.

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